No. 1 in France for trade-oriented CRM software!
Blue note systems offers a complete range of CRM solutions (Customer Relationship Management) adapted to every trade and covering all the functional requirements to manage customer relationship, sales leads and current customers, sales force automation (SFA), enterprise marketing automation (EMA), real-time analysis and statistics as well as customer service.
A CRM solution lets you optimize the management of customer relationship, from sales leads to loyalty programs. A CRM solution aims at taking in account the personal wishes of each customer and providing them with a tailored, dynamic, targeted experience.
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Our CRM solution enables you to increase the direct performance of your company.
It provides the means to :
- Reduce the cost and the cycle of the sales process.
- Lead multi-channel marketing campaigns.
- Identify high-potential markets and customers.
- Coordinate sales activities from marketing to customer support.
- Increase customer satisfaction and therefore loyalty.
A CRM platform that enables you to conduct sales wherever you are
Our SaaS / Cloud-based CRM solution offers a highly dynamic user interface and enables you to stay in touch with your customers from any type of device (PC, tablet, smartphone). Get instantly connected with your sales leads, contacts and accounts and keep strategic trade data at your disposal with our new generation apps. Share crucial data within your company from any device connected to the Internet.
Our groundbreaking solution enables you to build a special relationship with each and every customer
As the world becomes increasingly competitive and connected, our CRM solution enables you to build unique relationships between actual individuals. Each user has access to all the details about their customers and benefits from the right information at the right moment.
Turn-key modules and trade features
The modular design of our CRM solution enables the sales and marketing teams to build customer relationships that are flexible, scalable and global.
In addition to the modules specifically tailored for a specific line of business, Blue note offers many CRM components and functionalities, including: Global positioning, Product catalogue, Sales management (quotes, orders, invoices, etc.), Service agreements, Statistics and Reporting in PDF format, Objectives follow-up, Business intelligence solutions, Decision-making tools, etc.
The implementation of our CRM solution is done progressively, as your needs change.
Trade-specific solutions
Integrate your other apps to your CRM solution thanks to our connectors
Our CRM solution can be integrated with external apps and social networks, enabling you to manage customer experience in real time. It enables you to have access to customer information you have gathered as well as information gathered through external apps and social networks.
We provide connectors to link your CRM solution to your online shop, your messaging app, your ERP application, and more.
Importing data collected through your former Salesforce application is easily done.
With over ten years of experience in CRM solutions, we provide many ready-to-use connectors and can develop specific ones to address your needs.
Main features of our CRM solution
Fonctionnalités |
Description |
Sales leads or commercial opportunities management |
|
Contacts and companies management |
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Business management |
|
History of actions undertaken |
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Shared calendar |
|
Tasks and notifications |
|
Document management |
|
Objective management |
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Product management |
|
Quote management |
|
Marketing automation |
|
Global positioning |
|
Integration of social networks |
|
Area and sector management. |
|
Users and teams |
|
Statistics and reporting |
|
(*) Leader in France for trade-oriented CRM solutions based on SugarCRM.
Photo credit : © Studio Adagio