CRM and Helpdesk training center
Innovating and effective training courses
We help our customers from their first steps to the full mastery of their CRM solution so that they can fully benefit from it within their trade.
To achieve this, we draw on our educational expertise, our knowledge of the trade, as well as on an innovating, user-friendly e-learning platform.
This online training platform offers you the guarantee to have access to a user-friendly environment which facilitates learning and is accessible from any device at any time.
Our e-learning platform indeed enables its users to learn new skills and improve on the solutions they use directly from their computer, tablet or smartphone.
Our certified experts are committed to providing key elements to your teams and making sure your CRM project is a success.
Whatever the level of proficiency, we adapt our training courses to make sure they respond to everyone's needs.
We offer various learning methods depending on your needs.
E-learning
Our training courses include access to our e-learning platform, which offers theoretical courses, videos, tutorials and quizzes. Our course instructors provide assistance in the form of webinars and online conferences to complement the training. This very flexible program relies on a dynamic training model in which trainees feel more invested and where organizational constraints are eliminated.
It enables trainees to improve their knowledge at their own rhythm, in an appealing and professional manner.
Blended-learning
This program combines two methods: classroom learning and e-learning. It can be organized internally or include members from various companies.
This very flexible blended-learning program relies on a dynamic training model in which trainees can feel more invested and where organizational constraints are eliminated.
Web conférence
This training course is provided remotely to groups of 3 trainees by a course instructor. It can be organized internally or include members from various companies.
This program consists in a short web conference (usually 2 hours) delivered via our solutions.