CRM Guidance - Audit

Our guidance practice thrives on operational experience in development, project management, technological expertise or training.

The multiplicity of experiences is essential to the customer's problems understanding and to design an appropriate response..

Long experience in software projects (CRM, Helpdesk, ERP, EDI in particular), coupled with technologies, markets and industry knowledges, allow us to have a critical and constructive view on your current or future projects.

CRM Guidance

• Guidance for CRM campaign management
• Guidance for CRM
• Guidance for expansion of portfolio prospect
• Guidance for defining key performance indicators (KPI)
• ...

Project audit

• Feasibility study
• Risk Analysis
• Analysis of cost and schedule
• Quality control, monitoring of developments
• Documentation Project, Reporting

Software strategy consulting

• Project management Assistance for software solutions
• Design and architecture of software
• Feasibility of integrating solutions