Freshsales software solution

Features and services of the Freshsales solution

The Freshsale solution enables companies to optimize their commercial and marketing activities.

To learn more :

Overview
Freshsales main features
Freshsales services
Comparison of the various Freshsales offers

Try Freshsales for fee

Overview of the Freshsales solution

Freshsales features notably:

a graphical user interface that is simple and effective;
a wealth of functionalities that meet the main management needs of any sales department;
an advanced integration system with your website to manage leads and contacts;
management functionalities of all the communication channels: Phone and email functionalities are integrated;
connectors to integrate the solution into many professional applications.

Freshsales - main features

The Freshsales solution provides the best management system for leads and customers and features activity history and notifications. A dynamic and customizable cartography of your business deals which enables you to better monitor sales opportunities until they are closed.

Logiciel Freshsales - cartographie des affaires

Features	Description
Sales leads or commercial opportunities management	The leads management feature allows you to organize the monitoring of leads from their qualification to their transformation into a sales opportunity.
Leads scoring	Idenfication of the best leads
Activity management	Full, integrated activity management all in one screen: Phone conversations. Tasks and notes. Email dispatch and reception Notification of opened emails and of clicks.
Marketing campaign	Mass-emailing system.
Opportunity management	Cartography of your current deals to follow up opportunities and their progress in a simple and effective manner.
Reports	Pre-integrated dashboards and analysis reports available for the monitoring of your sales force and the analysis of customer requests and expectations.
Intégration	The system features connectors with many professional applications.

Fonctionnalités

Descri

Freshworks

Created in 2010, Freshdesk - which became Freshworks in 2017 - is one of the fastest-growing companies offering CRM and customer support solutions. The company is supported by Google Capital and has raised nearly $90M to this day. The company's solutions are currently being used by over 50,000 customers around the world.
The Freshsales solution is designed to the meet the users' needs. Its user-friendly interface features a set of functionalities that enable you to improve the work performed by your sales force and customer follow-up.

Freshsales services

Blue note systems vous accompagne de la phase d'analyse et de définition des objectifs, jusqu'à la mise en œuvre de la solution, la formation, l'assistance et le support. Nous vous aidons en permanence à tirer le meilleur parti de votre solution de service client. Par ailleurs, nous développons et proposons des connecteurs pour intégrer votre application Freshsales avec vos autres logiciels et des Freshplugs (Widgets Freshsales) pour la personnalisation de votre application Freshsales.

Comparison of the various Freshsales offers

Features	SPROUT	BLOSSOM	GARDEN	ESTATE
Basic SFA features
Leads management	√	√	√	√
Contacts and accounts management	√	√	√	√
Business deals and opportunities management	√	√	√	√
Activity management (tasks, meetings, notes)	√	√	√	√
Sales process management and customization	√	√	√	√
Email dispatch and reception	√	√	√	√
Simplified scoring system	√	√	√	√
Summary view of opportunities or sales		√	√	√
Lead assignment rules		√	√	√
Automatic enrichment of the profiles			√	√
Emails management
Email dispatch and reception	√	√	√	√
Real-time email management		√	√	√
Email and notification templates		√	√
Mass-emailing system		√	√	√
Email scheduling		√	√	√
Integrated phone
Automatic enrichment of the profiles	√	√	√	√
Lead assignment rules		√	√	√
Monitoring of events within the solution			√	√
Monitoring of events on the website				√
Advanced lead scoring
Intégration internet et analyse comportementale
Lead capture from the Internet				√
Visitor monitoring from the website				√
Monitoring of events occurring within the web-based application				√
Reports and analysis
Basic reports	√	√	√	√
Advanced and customized reports			√	√
Authorization and security management
Customizable user roles	√	√	√	√
Territories			√	√
Integration
API access	√	√	√	√
Integration into Freshdesk	√	√	√	√
Integration into Google Agenda		√	√	√
Mobility
Mobile application for iOS and Android	√	√	√	√