SugarCRM
The SugarCRM solution enables you to integrate the newest practices in your customer relationship strategy.
SugarCRM has many advantages to offer, including :
- A powerful and user-friendly web GUI using web 2.0 technologies.
- Feature-rich functionality that meets all the needs of customer relationship management including: sales force management, marketing automation (EMA), statistics and decision-making tools, customer service management.
- Communication and interoperability solutions.
- Tools to link your CRM with social networks such as Facebook and Twitter and more.
- Full compatibility with the main browsers on the market (Internet Explorer, Mozilla Firefox, Safari, Google Chrome).
- And more!
To learn more :
Main features of SugarCRM
Commercial follow-up and customer retention
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Workflows and automation
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Reporting and dashboards
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MobilityProvide your sales representatives with a mobile desk including a planner and management and follow-up solution for tasks performed and tasks to do. |
SugarCRM
According to the industry analyst Gartner, SugarCRM is one of the ten leading global CRM solutions. SugarCRM is available as a commercial version and as a community software solution (Open Source). It is used by small businesses and SMEs, key accounts, public authorities and entities. Its commercial version is used by over 2 million users and 10,000 companies in 120 countries and 26 languages across the world.
Since version 7, SugarCRM includes a new entirely overhauled user interface with many improvements and innovations.
Version 8 further enhances this user interface and facilitates access to customer information.
This new graphic user interface includes a panel for context-sensitive analysis that enables you to process in-context or general data from the application. It also enables you to access with a simple glance a chart of current business deals, the list of subscribers to an event from a given account or the LinkedIn profile of a contact.
SugarCRM Services
An official contributor and expert member of the Open Source SugarForge community since 2005, Blue note systems offers a full range of SugarCRM services. An official SugarCRM partner, Blue note systems offers security and experience. Our training consultants and project managers are all SugarCRM certified.
Blues note systems helps you from the analysis and the definition of the objectives phase to the implementation of the solution, the training, the assistance and support. We help you get the best out of your customer service solution. We offer a full range of SugarCRM training programs to help you get the most out of your application. We offer face-to-face or remote single and multi-company training solutions. Furthermore, we also provide on-demand training programs specifically tailored to your needs.
SugarCRM training center
We assist our customers from their first steps to the full mastery of their SugarCRM solution to enable them to fully benefit from their solution within their trade.
We draw on our training expertise, our knowledge of the trade and on an innovating, easy-to-use e-learning platform.
We offer various course models that are adapted to the various needs, including e-learning, blended-learning, web conferences and face-to-face courses.
Additional SugarCRM modules offered by Blue note systems
We offer SugarCRM components and trade-oriented functionalities and modules to enable you to maximize your application and to adapt it to your environment and your business line.
Lead and potential customer scoringLead scoring enables you to define a tailored automated scoring method to maximize your commercial and marketing approach. |
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Geolocation and round preparationGeo-tracking of accounts, contacts and leads with multi-criteria selection and meeting creation functionalities.Map of the planned meetings available on the dashboard of the homepage |
Personal data management
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Meeting summary sheetsSummary sheets are accessible from an account, a contact or a lead to provide you with a 360° vision and all the related data. |
Training managementTraining management modules and tools specifically tailored for training centers and organizations. |
Digital signing for price quotes and contractsThe digital signing tool enables you to automatically send quotes to be digitally signed by email. |
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Integration of CorporamaA Corporama connector enables you to access customer sheets and add lists of commercial leads created with the Corporama tool. |
Online pollsOnline survey and pollfunctionalities. |
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Integration
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Unique and enhanced authentication
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Commercial managementFull commercial management solution: Quote, order, delivery and invoicing management.
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Subscription managementSubscription management and recurring automated invoicing. |