FAQ CRM
CRM means Customer Relationship Management
The relationship management is a strategy whereby the company aims to understand, anticipate and manage the needs of its customers and prospects.
Managing...
Cloud computing is a new concept often represented by a bubble of clouds.
Under this trendy term is the idea of hosting your data and your web applications in data centers so that they become...
SFA means Sales Force Automation : sales force management. It is a sub-CRM.
The sales force management is designed to automate the sales cycle :
Entering plans and forecasts; action plans and...