Online survey solution

Create and send surveys with a few clicks!

The online form and survey system is integrated to the CRM solution and makes it possible to create a survey, to collect the results and to analyze them.

Learn more :

Overview
Main features
Benefits of the surveys tool

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Overview of the online survey tool

The survey system covers all the steps necessary to create an online survey:

Survey creation with various types of questions and a series of templates.
Delivery of the survey through automated emails and automated collection of the results.
Result analysis and real-time tracking of the results.

As a component of our CRM solution, the survey tool enables you to easily create and quickly send your surveys as well as to easily track the results and analyze them directly within the CRM solution.

A search and a display feature are available to facilitate the tracking of the results.

Main features

Features	Description
Creation	Survey consisting of a series of questions. Survey template creation module. Survey creation feature.
Targeting	Effective and simple feature to create mailing lists.
Delivery	Automated delivery of the surveys via emails.
Collection of the results	Automated collection of the results.
Result tracking	Search feature. Monitoring charts of the results
Result analysis	Reports and statistics are also provided for global tracking.
Integration with others modules	The survey tool is fully integrated with the training management solution and events module to enabling you to easily manage the satisfaction surveys.

Advantages

By choosing the survey system, you benefit from the following :

Improvement of your sales process: With the survey tool by Blue Note, you increase your productivity by effectively managing commercial surveys and satisfaction surveys linked to training or events programs.
The cooperation between your sales force, your marketing team and your administrative team is reinforced.
Data and statistics are centralized: With our CRM solution, all the information to monitor your customers and analyze their behavior is at your disposal.

Photo credits: © Gabriel Barathieu / Biosphoto, © Juan-Carlos Muñoz / Biosphoto

Principales fonctions de la solution de sondages

Création simplifiée

Ciblage, diffusion et collecte

Suivi des réponses

Analyse des résultats

Création simplifiée

Sondage composé de différents types de questions (Etoile, Smiley, Texte, Liste à choix simple, Liste à choix multiples, ...) avec des groupes de questions et un système de pagination.
Module de création de modèles de sondages.
Fonction de création de sondages.

Ciblage, diffusion et collecte

Création simple et performante des listes de diffusions.
Diffusion automatique des sondages par emails et documents avec QR Code pour les invitations en présentiel.
Collection automatique des réponses.

Suivi des réponses et de la satisfaction

Fonction de recherche.
Graphiques de suivi des réponses.
Récapitulatifs de sondage global pour les formateurs et l'organisme, par participant, par entreprise
Rapports de satisfaction global, par produits de formation, par question.
Génération automatique de tickets de suivi pour des réponses non satisfaisantes.

Analyse des résultats

Vous disposez de :