CRM Analytics : analyze your data

Analyze data, measure performance

CRM analytiqueWe offer an analysis and decision-making tool directly integrated to your CRM solution.

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Analyze your data

Using operational data, our solution enables  you to identify trends, monitor numbered indicators and dashboards and measure the performance of various processes, from promotional campaigns to sales force activities.

Build your own dashboard and PDF reports

Create your own, fully customized dashboard with our creation tool.

A configurable reporting system enables you to monitor all your activities with the help of tables and charts that can either be detailed or consolidated and can take in account part or the whole of the CRM database. The produced reports can be exported in PDF or spreadsheet format (compatible with Excel in the latter case).

The reports can be saved and easily reused. It is also possible to program the generation of reports and send ready-to-print reports.

Choose a predictive approach

Using the data contained in the CRM base, it is possible to implement a predictive approach that will optimize your commercial strategy.
For example, you can :

  • Identify the profile of customers that are the most likely to respond to an offer.
  • Improve your customer knowledge and learn about their purchasing behavior.
  • Refine sales forecasts using historic data, market segmentation and trend analysis techniques.

tableau de bord de suivi des affairesExplorez vos données

Les utilisateurs peuvent consulter et interroger facilement les données de l'entreprise qui les concernent, en toute sécurité. Vous disposez de tableaux de bord prêt à l'emploi pour la visualisation de statistiques de vente, de tableaux de suivi budgétaire et marketing.

 

 

Crédit photo : © Alberto Ghizzi Panizza / Biosphoto

Mis à jour le :
30-06-2013

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