Put the customer at the heart of your company A solid team of CRM experts helps you optimizing your customer relationship management, from telemarketing to customer loyalty.Blue note systems offers a full range of CRM applications (Customer Relationship Management) covering all the functional requirements of Customer Relationship Management: Sales Force Automation (SFA), marketing automation (EMA), reporting and statistics, customer service management. This CRM solution enhances the performance of the company.
It allows : - To reduce the cycle and the cost of the sales process itself.
- To identify customers and markets with high potential.
- To coordinate the activities of sales, marketing and customer support.
- To improve customer service, loyalty, and retention - higher close rates, Streamlined sales and marketing processes.
Le logiciel CRM permet de partager les informations fondamentales au sein de votre entreprise et ce, depuis n'importe quel poste connecté à Internet ; Elle permet à vos collaborateurs d'accéder aux informations de votre entreprise où qu'ils soient - au bureau, en déplacement et chez eux. Our CRM solution has an important functional coverage: operational functions, collaborative and analytical. The standard solution meets the needs of most companies, which allows optimization of your budget.
It includes all the features of a classic management (CRM companies, contacts, activities historic, shared calendar, web email system, ...) but also sales and marketing (campaign management, e- mailing,sales opportunities, ...), and customer service functions (tracking customer cases and problems reported, ...).
Our solutions are based on the SugarCRM open source , we bring our expertise and the provision of additional modules business oriented.
More details : Modules and functions CRM
In addition to modules specifically tailored to an industry, Blue note Systems offers many CRM components: Catalogue of Products, Sales Management (Quotes, Orders, Invoices ...), Contracts management, Statistics and PDF reports , Monitoring of objectives, business intelligence solution, Remote Access using PDA or SmartPhone, ...
Contact us for more informations : CRM Informations Request
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